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1.
Braz. J. Pharm. Sci. (Online) ; 59: e22106, 2023. tab, graf
Artigo em Inglês | LILACS | ID: biblio-1439518

RESUMO

Abstract Guarana (Paullinia cupana) is a native plant from the Amazon whose seeds contain a high concentration of caffeine. Aqueous extract of guarana is widely used in the world. In this study, the objective was to develop and validate a High-Performance Liquid Chromatography method for the determination of caffeine in extracts and commercial beverages based on guarana. A sensitive, simple, and viable high performance liquid chromatographic method without the need of an analyte extraction procedure was developed and validated according to Brazilian and international requirements. The method presented high performance, fulfilling Brazilian and international requirements, in addition to allowing product compliance tests. Results confirmed high selectivity and linearity (>0.999) between 5 to 135 ug/mL, with no significant matrix effect. Detection and quantification limits were 0.02 µg/mL and 2 µg/mL, respectively. Precision was less than 4 %, and accuracy varied from 99.9-120 %. Applicability of the method was demonstrated by conducting a limited evaluation in products containing caffeine. Commercial extracts showed quite different caffeine levels, while carbonated drinks follow Brazilian and American recommendations. Our results indicate that the developed method can be used to evaluate the quality of the guarana extract and of products containing caffeine


Assuntos
Sementes/classificação , Cafeína/agonistas , Extratos Vegetais/análise , Cromatografia Líquida de Alta Pressão/métodos , Paullinia/efeitos adversos , Plantas/classificação , Bebidas/classificação , Gestão da Qualidade Total/normas
2.
Artigo em Espanhol | LILACS, CUMED | ID: biblio-1521942

RESUMO

Introducción: En Cuba, se desarrolló un medio de cultivo cromogénico y fluorogénico, para la detección, aislamiento y diferenciación de Salmonella de otras bacterias Gram negativas. El método que emplea el medio fue validado y su uso se adoptó en una norma cubana. El aseguramiento de la calidad y el control del rendimiento de los medios garantizan la confiabilidad de los resultados analíticos. La norma ISO 11133 establece criterios mínimos y métodos para evaluarlos. Objetivo: Evaluar los criterios de control de la calidad y de rendimiento de CromoCen® SALM, establecidos en la ISO 11133:2014/Amd.1:2018, para demostrar su fiabilidad para el análisis microbiológico de los alimentos de consumo humano. Métodos: Se evaluaron los indicadores de calidad físico-químicos de tres lotes y se definió un conjunto de ellos que caracteriza la calidad del medio antes y después de terminado, así como la consistencia entre lotes. Para el ensayo de rendimiento se seleccionaron 10 cepas de diferentes géneros. Se determinó la relación de productividad, el factor de selectividad y la electividad de CromoCen® SALM, según la ISO 11133. Resultados: La evaluación físico-química mostró una consistencia entre lotes en color, homogeneidad, apariencia del polvo y del medio preparado. Los valores de contenido de humedad y pH se encontraron dentro de los valores establecidos para este producto. La relación de productividad de CromoCen® SALM con respecto al agar triptona soya, fue superior al 50 por ciento, mientras que el factor de selectividad resultó de 4. Se demostró que en el medio de cultivo se puede diferenciar un grupo representativo de géneros microbianos de Salmonella. Conclusiones: CromoCen® SALM cumple con los requisitos de calidad establecidos para este tipo de productos, según la ISO 11133 vigente. La correcta formulación de los lotes, así como el cumplimiento de los requisitos de calidad aseguran el funcionamiento adecuado para lo que fue diseñado(AU)


Introduction: In Cuba, a new chromogenic and fluorogenic culture medium was developed for the detection, isolation and differentiation of Salmonella from other Gram negative bacteria. The method and medium were validated and their use was adopted as a Cuban standard. Quality assurance and control of media is essential and mandatory to ensure the reliability of the results of the analysis in which they are used. ISO 11133 establishes minimum criteria and methods to evaluate them. Objective: To evaluate the quality and performance criteria of CromoCen® SALM, as recommended in ISO 11133:2014/Amd.1:2018 to demonstrate its reliability for the microbiological analysis of food for human consumption. Methods: The physical-chemical quality indicators of three batches were evaluated and a group of them was defined to characterize its quality before and after finishing, as well to evaluate the consistency between batches. For the performance test, 12 strains of different genera were selected. The productivity ratio, the selectivity factor and the electivity of CromoCen® SALM were determined. Results: The physico-chemical evaluation showed a consistency between batches in color, homogeneity, appearance of the powder and of the prepared medium. The moisture content and pH values ranged within the established values for this product. The productivity ratio of CromoCen® SALM with respect to tryptone soy agar was greater than 50 percent, while the selectivity factor was 4. It was shown that in the culture medium a representative group of Salmonella microbial genera can be differentiated. Conclusions: CromoCen® SALM meets the quality requirements established for this type of products, according to the current ISO 11133 standard. The correct formulation of the batches, as well as the fulfillment of the quality requirements ensure the proper functionality and match the design purpose(AU)


Assuntos
Humanos , Controle de Qualidade , Gestão da Qualidade Total/normas , Compostos Cromogênicos/normas , Ingestão de Alimentos
4.
Urology ; 154: 141-147, 2021 08.
Artigo em Inglês | MEDLINE | ID: mdl-33984368

RESUMO

OBJECTIVE: To help improve operating room efficiency in a tertiary care facility, Six Sigma analysis was utilized. Six Sigma is a technique driven by data, methodology, and a philosophy of continuous improvement to help create a system in which 99.99966% of products are free from defects. This process helps to reduce variability and waste in production, while increasing quality and decreasing cost of the final product. METHODS: The steps of define, measure, analyze, improve, and control (DMAIC) methodology were used. Variables measured included close-to-cut time, patient-out to patient-in time, and room utilization. Statistical analysis was conducted, while an individual was sent to shadow various levels of operating room personnel to help recognize possible shortcomings in the system, including communication and coordination errors. RESULTS: Baseline results were recorded for each surgical specialty to help determine the specific needs of each OR team. Changes in workflow, such as staggered start anesthesia times, were recommended for each level of personnel based on statistical analysis and observation. Results were followed for several years with initial data showing success of the process. However, ongoing construction and resistance to change has prevented further review. CONCLUSION: While Six Sigma can be a valuable tool, it is essential to have a proper leadership team that includes all stake holders. The process requires horizontal and vertical leadership as well as buy-in from all individuals affected by the process. The synergy of these factors is key for success.


Assuntos
Eficiência Organizacional/normas , Salas Cirúrgicas/organização & administração , Procedimentos Cirúrgicos Operatórios/normas , Gestão da Qualidade Total/organização & administração , Humanos , Salas Cirúrgicas/normas , Equipe de Assistência ao Paciente/organização & administração , Equipe de Assistência ao Paciente/normas , Satisfação do Paciente , Gestão da Qualidade Total/normas
5.
Nutr Hosp ; 38(Spec No1): 15-18, 2021 Apr 12.
Artigo em Espanhol | MEDLINE | ID: mdl-33525882

RESUMO

INTRODUCTION: Introduction: total quality management (TQM) is an element of excellence in the practice of clinical nutrition that is less recognized than others such as continuous training or research. Objective: to discuss the foundations of quality management tools such as TQM or continuous quality improvement, to describe major achievements in this field in nutrition units, and to define the main challenges for the future. Results: in recent years, at least 9 clinical nutrition units have implemented TQM with quality certification by an external agency, in most cases AENOR and in accordance with the ISO 9001 standard. This has meant reflecting on the activities carried out by the units in order to meet user expectations, to document said activities, to ensure a better understanding of the organization, and to define the responsibilities of all staff, avoiding errors and redundant activities, with the result of improved time management and resources. Conclusions: TQM contributes to excellence in clinical nutrition because it represents a useful tool to improve organization and results in an efficient way. Although much progress has been made, there still remains a lot of work to be done in terms of developing processes, indicators, standards, and especially the coding of disease related malnutrition (DRM), due to its very important impact on patient care.


INTRODUCCIÓN: Introducción: la gestión clínica es un elemento de excelencia en la práctica de la nutricion clínica que está menos reconocido que otros, como la formación continuada o la investigación. Objetivos: el objetivo de este artículo es exponer las bases de las herramientas de gestión de calidad, como son los programas de gestión clínica (PGC) o de mejora continua de la calidad; describir los principales logros en este campo en las unidades de nutrición, y plantear los principales retos para el futuro. Resultados: en los últimos años, al menos 9 unidades de nutrición han implantado PGC con certificación de calidad por parte de una agencia externa, en la mayoría de los casos AENOR y conforme a la norma ISO 9001. Esto ha supuesto hacer una reflexión sobre las actividades que realiza la unidad con el objetivo de satisfacer las expectativas de los usuarios, documentar dichas actividades, asegurar un mejor entendimiento de la organización y definir las responsabilidades de todo el personal, evitando errores y actividades redundantes, con el resultado de una mejor gestión del tiempo y los recursos. Conclusiones: los PGC contribuyen a la excelencia en la nutrición clínica porque constituyen una herramienta útil para mejorar la organización y nuestros resultados de un modo eficiente. Aunque se ha avanzado mucho, aún queda mucho trabajo por hacer en cuanto al desarrollo de procesos, indicadores, estándares y, especialmente, la codificación de la desnutrición relacionada con la enfermedad (DRE), por su repercusión importantísima en la atención de los pacientes.


Assuntos
Serviço Hospitalar de Nutrição/normas , Apoio Nutricional/normas , Melhoria de Qualidade , Gestão da Qualidade Total/normas , Serviço Hospitalar de Nutrição/tendências , Previsões , Humanos , Desnutrição/terapia , Garantia da Qualidade dos Cuidados de Saúde , Alocação de Recursos , Gerenciamento do Tempo
6.
J Vasc Access ; 22(2): 273-279, 2021 Mar.
Artigo em Inglês | MEDLINE | ID: mdl-32615842

RESUMO

OBJECTIVE: Based on the concept of total quality management, the practice of managing needle-stick and sharps injuries was analyzed to improve nursing quality. METHODS: Using total quality management, an improvement plan was completed. Standard operating procedures for infusion therapy and monitoring of the circulatory system were made to reduce the utilization of winged metal needles and the frequency of needle-stick injuries. From 2015 to 2018, four cross-sectional surveys were conducted on the use of winged metal needles, peripheral intravenous catheters, central venous catheters, peripherally inserted central catheters, and implantable venous access ports and the status of needle-stick and sharps injuries in our hospital during the 4 years. RESULTS: Four cross-sectional surveys showed that the percentage of winged metal needle utilization decreased significantly from 13% to 0.5%, and that of peripheral intravenous catheters increased from 77% to 87%. Zero tolerance of winged metal needles increased from 33 to 60 nursing units, an improvement rate of 81.82%. The number of needle-stick injuries decreased from 71 to 21, a decrease of 70.42%. Needle-stick injuries occurred mainly during waste disposal (34.71%) and needle withdrawal (18.18%) and when recapping needles (9.92%). CONCLUSION: Based on total quality management, the implementation of zero tolerance of winged metal needles is much better. The use of winged metal needles and the incidence of needle-stick injuries are reduced. Total quality management is of great clinical value in preventing needle-stick injuries.


Assuntos
Ferimentos Penetrantes Produzidos por Agulha/prevenção & controle , Serviço Hospitalar de Enfermagem/normas , Avaliação de Processos e Resultados em Cuidados de Saúde/normas , Melhoria de Qualidade/normas , Indicadores de Qualidade em Assistência à Saúde/normas , Centros de Atenção Terciária , Gestão da Qualidade Total/normas , China/epidemiologia , Estudos Transversais , Pesquisas sobre Atenção à Saúde , Humanos , Ferimentos Penetrantes Produzidos por Agulha/diagnóstico , Ferimentos Penetrantes Produzidos por Agulha/epidemiologia , Medição de Risco , Fatores de Risco , Fatores de Tempo , Resultado do Tratamento
9.
Biochem Med (Zagreb) ; 30(1): 010901, 2020 Feb 15.
Artigo em Inglês | MEDLINE | ID: mdl-32063732

RESUMO

The Six Sigma methodology has been widely implemented in industry, healthcare, and laboratory medicine since the mid-1980s. The performance of a process is evaluated by the sigma metric (SM), and 6 sigma represents world class performance, which implies that only 3.4 or less defects (or errors) per million opportunities (DPMO) are expected to occur. However, statistically, 6 sigma corresponds to 0.002 DPMO rather than 3.4 DPMO. The reason for this difference is the introduction of a 1.5 standard deviation (SD) shift to account for the random variation of the process around its target. In contrast, a 1.5 SD shift should be taken into account for normally distributed data, such as the analytical phase of the total testing process; in practice, this shift has been included in all type of calculations related to SM including non-normally distributed data. This causes great deviation of the SM from the actual level. To ensure that the SM value accurately reflects process performance, we concluded that a 1.5 SD shift should be used where it is necessary and formally appropriate. Additionally, 1.5 SD shift should not be considered as a constant parameter automatically included in all calculations related to SM.


Assuntos
Gestão da Qualidade Total/normas , Humanos
11.
Br J Gen Pract ; 70(690): e55-e63, 2020 01.
Artigo em Inglês | MEDLINE | ID: mdl-31848199

RESUMO

BACKGROUND: The Care Quality Commission regulates, inspects, and rates general practice providers in England. Inspections are costly and infrequent, and are supplemented by a system of routine quality indicators, measuring patient satisfaction and the management of chronic conditions. These indicators can be used to prioritise or target inspections. AIM: To determine whether this set of indicators can be used to predict the ratings awarded in subsequent inspections. DESIGN AND SETTING: This cross-sectional study was conducted using a dataset of 6860 general practice providers in England. METHOD: The indicators and first-inspection ratings were used to build ordered logistic regression models to predict inspection outcomes on the four-level rating system ('outstanding', 'good', 'requires improvement', and 'inadequate') for domain ratings and the 'overall' rating. Predictive accuracy was assessed using the percentage of correct predictions and a measure of agreement (weighted κ). RESULTS: The model correctly predicted 79.7% of the 'overall' practice ratings. However, 78.8% of all practices were rated 'good' on 'overall', and the weighted κ measure of agreement was very low (0.097); as such, predictions were little more than chance. This lack of predictive power was also found for each of the individual domain ratings. CONCLUSION: The poor power of performance of these indicators to predict subsequent inspection ratings may call into question the validity and reliability of the indicators, inspection ratings, or both. A number of changes to the way data relating to performance indicators are collected and used are suggested to improve the predictive value of indicators. It is also recommended that assessments of predictive power be undertaken prospectively when sets of indicators are being designed and selected by regulators.


Assuntos
Medicina Geral/normas , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Qualidade da Assistência à Saúde/normas , Gestão da Qualidade Total/normas , Estudos Transversais , Coleta de Dados , Inglaterra/epidemiologia , Medicina Geral/organização & administração , Humanos , Prática de Saúde Pública , Garantia da Qualidade dos Cuidados de Saúde , Qualidade da Assistência à Saúde/organização & administração
12.
Emergencias (Sant Vicenç dels Horts) ; 31(5): 346-352, oct. 2019. tab, graf
Artigo em Espanhol | IBECS | ID: ibc-184125

RESUMO

Aunque son muchos los indicadores de calidad (IC) definidos para establecer un sistema común, homogéneo y fiable de evaluación sobre la actividad en los servicios de urgencias, es escasa la información acerca de los IC relacionados con las emergencias atendidas en el ámbito extrahospitalario. El objetivo de este trabajo es identificar y analizar, a través de la literatura científica publicada, los IC específicos de dicha atención ante emergencias fuera del contexto hospitalario. Se realizó una revisión sistemática de la literatura según las recomendaciones PRISMA. Se exploraron 5 bases de datos y se elaboraron protocolos de búsqueda para localizar estudios que aportasen información sobre IC para evaluar la atención en emergencias extrahospitalarias, entre noviembre de 2017 y julio de 2018, tanto en inglés como en español. Se analizaron un total de 22 estudios y se identificaron un total de 333 IC en emergencias extrahospitalarias que fueron clasificados en clínicos y no clínicos, con sus subdominios correspondientes para cada grupo. El número de IC no clínicos identificados en la búsqueda fue superior, pudiendo concluir que son los más utilizados para evaluar la atención en las emergencias extrahospitalarias en la actualidad y dejando la puerta abierta para el diseño e implementación de nuevos IC capaces de evaluar la actividad fuera del contexto hospitalario


Although many health care quality indicators have been defined for establishing a common, homogeneous, and reliable system for assessing emergency department care, less information is available on the use of indicators of quality in attending emergencies outside the hospital. We aimed to identify and analyze quality indicators that have appeared in the literature on out-of-hospital emergencies. This systematic review of the literature followed the ations of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). We developed protocols for searching 5 databases to locate studies using quality indicators to evaluate care in out-of-hospital emergencies. Studies were published between July 2017 and July 2018 in either English or Spanish. We identified 22 studies naming 333 quality indicators in out-of-hospital emergencies. The indicators were classified as clinical or nonclinical; within each of these 2 sets, we also identified domains, or subcategories. As nonclinical quality identifiers were more numerous in the literature, it seems that they are the ones most often used to assess out-of-hospital emergency care at this time. This finding leaves the door open to designing and implementing new indicators able to measure quality of care in this clinical setting


Assuntos
Humanos , Indicadores de Qualidade em Assistência à Saúde , Serviços Médicos de Emergência/métodos , Segurança do Paciente , Gestão da Qualidade Total/métodos , Gestão da Qualidade Total/normas , Ambulâncias/organização & administração
13.
Work ; 64(2): 385-395, 2019.
Artigo em Inglês | MEDLINE | ID: mdl-31524185

RESUMO

BACKGROUND: Garment manufacturers have been adopting lean manufacturing in order to increase productivity and competitiveness. However, the effects of lean on occupational health and safety (OHS) of the workers are not clear. In the literature, there is an ongoing debate about whether lean and OHS are complementary or contradictory. OBJECTIVE: The goal of this study was to contribute to the knowledge base about the relationship between lean and OHS in garment manufacturing. METHODS: The study follows an action research methodology including an intervention aimed at improving productivity and OHS in six garment manufacturers in Bangladesh. Both quantitative and qualitative methods were used for investigating the effect of lean tools on productivity and subsequently on OHS. RESULTS: We observed instances of improvements of OHS related to the application of three lean tools (VSM, 5 S, Time and Motion Study) in the factories. Furthermore, our results do not indicate negative health effect on workers' short-term muscular pain, but rather show a statistically significant improvement of workers' health. CONCLUSIONS: The results suggest that it is possible to apply lean without adverse effects for workers, if OHS risks are taken into consideration. However, possible long-term effects on workers' health need to be further investigated.


Assuntos
Indústria Manufatureira/normas , Saúde Ocupacional/normas , Gestão da Qualidade Total/normas , Bangladesh , Vestuário , Exposição Ambiental/efeitos adversos , Ergonomia , Humanos , Indústria Manufatureira/métodos , Saúde Ocupacional/estatística & dados numéricos , Gestão da Qualidade Total/métodos , Local de Trabalho/psicologia , Local de Trabalho/normas
14.
Stereotact Funct Neurosurg ; 97(3): 195-201, 2019.
Artigo em Inglês | MEDLINE | ID: mdl-31553992

RESUMO

BACKGROUND: The Six Sigma concept allows for the evaluation of quality changes after the implementation of new technical equipment or adjustment of perioperative procedures. Exemplarily, we applied this method for quality assessment in deep brain stimulation surgery (DBS) for Parkinson's disease. METHODS: The medical procedure and possible errors were registered. Then, 6 critical-to-quality characteristics regarding clinical outcome, surgical precision, and the surgical process were measured. The surgical procedure was then optimized in 2 steps, and its measurement, along with the analysis, was repeated twice. RESULTS: By optimizing perioperative settings, the operation time could be reduced, and the precision of the lead placement could be increased. Clinical outcome, as measured by improvement in UPDRS-III, IV, and reduction of medication could also be improved with smaller required stimulation voltage. With directional leads considerable reduction of medication was achieved in 97% of patients (σ-value 3.39) compared to 83.7% (σ-value 2.53) with nondirectional leads. CONCLUSION: This study shows that the Six Sigma concept is a suitable quality tool to analyze and improve treatment quality of complex medical procedures such as lead positioning in DBS surgery in clinical routine. Our results suggest that directional leads in subthalamic nucleus DBS may have a favorable impact on patients' outcome.


Assuntos
Estimulação Encefálica Profunda/normas , Doença de Parkinson/diagnóstico por imagem , Doença de Parkinson/terapia , Melhoria de Qualidade/normas , Núcleo Subtalâmico/diagnóstico por imagem , Núcleo Subtalâmico/cirurgia , Idoso , Estimulação Encefálica Profunda/métodos , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Duração da Cirurgia , Reprodutibilidade dos Testes , Gestão da Qualidade Total/métodos , Gestão da Qualidade Total/normas , Resultado do Tratamento
15.
Rev. lab. clín ; 12(2): 69-77, abr.-jun. 2019. tab
Artigo em Espanhol | IBECS | ID: ibc-187054

RESUMO

Dentro del sistema de calidad analítico de los laboratorios de análisis clínicos es usual el cálculo del error total (ET) y del Six sigma (6Sigma). La estimación de la incertidumbre de medida (U) es un parámetro que se debería incorporar como parte de la gestión de calidad, siendo esta una exigencia de la norma ISO 15189. La U aporta un intervalo de valores probables donde puede encontrarse el valor verdadero de un resultado de medida obtenido, proporcionando un valor cuantitativo del nivel de duda para cada valor. Este trabajo tiene como objetivos evaluar el comportamiento analítico de 16 métodos a través del cálculo del ET y del 6Sigma, así como estimar la U mediante un modelo de aproximación según la guía Nordtest. Se utilizaron datos del control interno (CCI) y del control externo de calidad (EQA). Se utilizaron especificaciones de calidad (ETa) basados en CLIA y variabilidad biológica para evaluar la performance de los métodos. Los 16 métodos presentaron un desempeño aceptable siendo los valores de ET obtenidos menores a los ETa propuestos y sus 6Sigma≥3 de acuerdo a lo deseado. Tres métodos presentaron valores de 6Sigma entre 3 y 4Sigma, 2 métodos presentaron valores entre 4 y 5Sigma, 5 presentaron valores entre 5 y 6Sigma; y 6 presentaron un 6Sigma mayor que 6. La U asociada a cada determinación aporta información complementaria sobre el intervalo de valores en el cual se encuentra el valor verdadero siendo parte del proceso de calidad analítica


Within the analytical quality system of the clinical analysis laboratories, it is usual to calculate Total Error (ET) and Six sigma (6Sigma). The estimation of the measurement uncertainty (U) is a parameter that should be incorporated as part of the quality management, and is a requirement of ISO 15189. The U provides a range of probable values where the true value of a measurement result can be obtained, providing a quantitative value of the level of doubt for each value. The objective of this work is to evaluate the performance of 16 analytical methods using the calculation of the ET and the 6Sigma, as well as the U, based on an approximation model of the Nordtest guide. Internal (CCI) and external quality control (EQA) data were used. Quality requirements (ETa) based on CLIA and biological variability (BV) were used to evaluate the performance of the methods. The 16 methods presented acceptable performance, with the ET values obtained being lower than the proposed ETa and the 6Sigma values≥3. Three methods have values of 6Sigma between 3 and 4, 2 methods between 4 and 5Sigma, five values between 5 and 6Sigma, and six had 6Sigmas greater than 6. The uncertainties associated with all measurements provide complementary information about the range of values in which the true value is found


Assuntos
Humanos , Viés , Erros de Diagnóstico/prevenção & controle , Testes de Química Clínica/normas , Testes Laboratoriais/métodos , Técnicas de Laboratório Clínico/normas , Gestão da Qualidade Total/normas , Melhoria de Qualidade/tendências , Ensaios Enzimáticos/métodos
18.
Qual Manag Health Care ; 28(2): 70-77, 2019.
Artigo em Inglês | MEDLINE | ID: mdl-30921280

RESUMO

BACKGROUND: Although organizational context can affect the implementation of quality initiatives, we know less about the influence of contextual conditions on quality outcomes. We examined organizational features of primary care clinics that achieved greatest performance improvements after implementing Lean redesigns. METHODS: We used operational data and baseline (ie, pre-Lean implementation) surveys of 1333 physicians and staff in 43 primary care clinics located across a large ambulatory care system. Segmented regression with interrupted time series analysis was used to identify clinics with highest improvements in workflow efficiency, physician productivity, and patient satisfaction following Lean redesign. We conducted independent-samples t tests to identify contextual features of clinics that showed greatest improvements in performance outcomes. RESULTS: Clinics with highest increases in efficiency had most prior experience with quality improvement, compared with all other clinics. Efficiency gains were also found in clinics reporting highest levels of burnout and work stress prior to redesign. Highest improvements in physician productivity were associated with a history of change, staff participation, and leadership support for redesigns. Greatest improvements in patient satisfaction occurred in least stressful environments with highest levels of teamwork, staff engagement/efficacy, and leadership support. CONCLUSIONS: Our findings encourage careful evaluation of clinic characteristics and capacity to effectively implement redesigns. Such evaluations may help leaders select interventions most appropriate for certain clinics, while identifying others that may need extra support with implementing change.


Assuntos
Instituições de Assistência Ambulatorial/organização & administração , Eficiência Organizacional , Atenção Primária à Saúde/organização & administração , Melhoria de Qualidade/organização & administração , Gestão da Qualidade Total/organização & administração , Instituições de Assistência Ambulatorial/normas , Atitude do Pessoal de Saúde , Esgotamento Profissional/epidemiologia , Processos Grupais , Humanos , Análise de Séries Temporais Interrompida , Liderança , Participação do Paciente , Satisfação do Paciente , Atenção Primária à Saúde/normas , Melhoria de Qualidade/normas , Gestão da Qualidade Total/normas , Engajamento no Trabalho , Fluxo de Trabalho
19.
Rev Bras Enferm ; 72(1): 140-146, 2019.
Artigo em Inglês, Português | MEDLINE | ID: mdl-30916279

RESUMO

OBJECTIVE: To identify and eliminate steps that do not add value for customers in the disinfection center. METHOD: We applied the Lean tool: Value Flow Map, using the concepts of gemba and kaizen in the work process of the disinfection unit for ventilatory care materials, aiming at improving such process. After performing a training with the team on the Lean concepts described above, applying the Value Flow Map in the gemba, analyzing the opportunities for improvement, and approving the changes, the Value Flow Map of the future state was devised and changes were implemented. RESULT: The time of the disinfection process was reduced in 2h37 and the financial resources required also decreased, in R$ 809.08/month. CONCLUSION: The application of Lean concepts presented positive results for the elimination of wastages in the disinfection center.


Assuntos
Desinfecção/normas , Esterilização/normas , Gestão da Qualidade Total/métodos , Gestão da Qualidade Total/normas , Desinfecção/métodos , Humanos , Unidades de Terapia Intensiva/organização & administração , Unidades de Terapia Intensiva/normas , Qualidade da Assistência à Saúde/normas , Esterilização/métodos
20.
Clin Chem Lab Med ; 57(9): 1329-1338, 2019 08 27.
Artigo em Inglês | MEDLINE | ID: mdl-30903753

RESUMO

Background New moving average quality control (MA QC) optimization methods have been developed and are available for laboratories. Having these methods will require a strategy to integrate MA QC and routine internal QC. Methods MA QC was considered only when the performance of the internal QC was limited. A flowchart was applied to determine, per test, whether MA QC should be considered. Next, MA QC was examined using the MA Generator (www.huvaros.com), and optimized MA QC procedures and corresponding MA validation charts were obtained. When a relevant systematic error was detectable within an average daily run, the MA QC was added to the QC plan. For further implementation of MA QC for continuous QC, MA QC management software was configured based on earlier proposed requirements. Also, protocols for the MA QC alarm work-up were designed to allow the detection of temporary assay failure based on previously described experiences. Results Based on the flowchart, 10 chemistry, two immunochemistry and six hematological tests were considered for MA QC. After obtaining optimal MA QC settings and the corresponding MA validation charts, the MA QC of albumin, bicarbonate, calcium, chloride, creatinine, glucose, magnesium, potassium, sodium, total protein, hematocrit, hemoglobin, MCH, MCHC, MCV and platelets were added to the QC plans. Conclusions The presented method allows the design and implementation of QC plans integrating MA QC for continuous QC when internal QC has limited performance.


Assuntos
Testes de Química Clínica/normas , Garantia da Qualidade dos Cuidados de Saúde/métodos , Gestão da Qualidade Total/métodos , Humanos , Laboratórios , Controle de Qualidade , Software , Gestão da Qualidade Total/normas
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